Restaurants
Handle orders, reservations, events, and guest questions without pulling staff away from service.
- Orders & payments
- Reservations
- Events & catering
- Guest questions
INDUSTRIES
AI phone agents built around how your business operates.
Addie is configured around the calls, workflows, systems, and escalation rules that matter to your operation—not a generic script shared across every business.
Arizona-based. Serving businesses nationwide.
WHERE ADDIE FITS
Built around the work behind the call.
Choose an industry to see the calls, workflows, connected systems, and handoff patterns Addie can support.
Property Management
Handle tenant calls, maintenance intake, leasing inquiries, scheduling, and status updates without pulling your team away from property operations.
- Maintenance intake
- Leasing inquiries
- Tenant updates
- Vendor coordination
Manufacturing
Handle customer and supplier calls, order or shipment updates, requests, and exceptions across approved operational systems.
- Order status
- Shipping updates
- Customer inquiries
- Supplier communication
Construction
Capture project leads, qualify requests, schedule estimates, handle project updates, and route urgent calls while your team stays focused on the job site.
- Project lead intake
- Estimate scheduling
- Project updates
- Urgent call routing
Retail
Handle product, inventory, order, return, and customer-service calls while routing exceptions to your team.
- Inventory questions
- Order status
- Returns
- Customer support
Professional Services
Qualify inquiries, collect client intake, schedule meetings, and route high-value conversations to the right person.
- Lead qualification
- Client intake
- Scheduling
- Call routing
Automotive & Dealerships
Keep sales, service, and BDC calls moving with scheduling, missed-call recovery, dealership routing, and connected workflows.
- Service scheduling
- BDC workflows
- Missed-call recovery
- Multi-rooftop routing
Healthcare Practices
Keep patient calls covered with scheduling, administrative support, and human routing while your team stays focused on care.
- New-patient calls
- Scheduling
- Patient routing
- After-hours coverage
SAME TECHNOLOGY. DIFFERENT WORKFLOWS.
The value is in what happens after Addie answers.
The conversation may start the same way, but the work behind it changes by operation. Addie is configured to collect the right information, use the right systems, and preserve the right human handoff for each business.
Restaurant operations
Restaurants
- CALLER
- Catering or event inquiry
- ADDIE
- Collect event, order, timing, and contact details
- SYSTEMS
- Calendar / POS / payment workflow
- HUMAN
- Staff handles exceptions or complex event decisions
Property operations
Property Management
- CALLER
- Tenant reports a maintenance issue
- ADDIE
- Capture property, unit, issue, urgency, and access details
- SYSTEMS
- Property platform / ticketing / notifications
- HUMAN
- Property manager or vendor path handles exceptions
Manufacturing operations
Manufacturing
- CALLER
- Customer asks for an order or shipment update
- ADDIE
- Verify approved identifiers, retrieve status, and capture exceptions
- SYSTEMS
- ERP / shipping / CRM workflow
- HUMAN
- Operations or customer-service team handles exceptions
Construction operations
Construction
- CALLER
- Prospect requests an estimate or site visit
- ADDIE
- Capture project type, location, scope, timeline, and contact details
- SYSTEMS
- CRM / calendar / estimating workflow
- HUMAN
- Estimator or project team handles complex scope decisions
Retail operations
Retail
- CALLER
- Customer asks about inventory, an order, or a return
- ADDIE
- Identify the product or order and collect the approved details
- SYSTEMS
- Inventory / ecommerce / POS / shipping
- HUMAN
- Store or support team handles policy and service exceptions
Client-service operations
Professional Services
- CALLER
- Prospect requests a consultation or client intake
- ADDIE
- Collect service need, urgency, contact details, and approved scheduling information
- SYSTEMS
- CRM / calendar / practice-management workflow
- HUMAN
- The right professional takes over when judgment or consultation is needed
Automotive & dealership operations
Automotive & Dealerships
- CALLER
- Customer needs a service appointment
- ADDIE
- Identify rooftop, service need, and approved availability
- SYSTEMS
- DMS / service scheduler / CRM workflow
- HUMAN
- Advisor or BDC team takes over when needed
Healthcare practice operations
Healthcare Practices
- CALLER
- Patient needs to schedule or change an appointment
- ADDIE
- Identify the approved visit type, collect required administrative details, and support the configured scheduling path
- SYSTEMS
- Practice management / scheduling / intake / notifications
- HUMAN
- Front desk or clinical staff take over when judgment, urgency, or a direct human request requires it
THE COMMON THREAD
Different industries. The same operational problem.
Calls create work. Addie helps move that work through a configured process instead of leaving every next step to a person.
Understand
Identify what the caller needs and collect the right information.
Act
Schedule, route, create a request, take an approved order, or trigger the next workflow.
Update
Write the result into connected business systems when the deployment supports it.
Escalate
Bring in a person when the caller requests one or human judgment is required.
CONFIGURED TO THE OPERATION
We do not force every business into the same agent.
A restaurant taking catering orders does not need the same workflow as a property manager handling maintenance calls or a dealership coordinating service appointments.
What is the caller trying to accomplish?
What information does the business need?
What systems are involved?
What can Addie complete?
Where should a person take over?
Q&A
Questions about where Addie fits.
Every deployment starts with the operation, not just the industry label.
Which industries does ATC currently support?
ATC currently has dedicated industry paths for restaurants, property management, manufacturing, construction, retail, professional services, automotive dealerships, and healthcare practices. The workflow inside each deployment is configured around the business rather than copied from a generic industry script.
Does Addie work the same way in every industry?
No. ATC maps the calls, information requirements, connected systems, actions, and escalation rules for each operation. A restaurant order workflow, a property-maintenance request, and a dealership service appointment can follow very different paths.
Can Addie connect to the systems we already use?
Potentially. Integration feasibility depends on the system, available APIs or access methods, permissions, and the specific actions approved for the deployment. ATC scopes those requirements before implementation.
What happens when a caller wants to speak with a person?
Addie follows the configured human-transfer path. If the right person is unavailable, Addie can capture the minimum useful context and pass it forward for callback or follow-up so the caller does not have to start over.
What if our business does not fit one of these industry labels exactly?
The industry pages are starting points, not limits. ATC can evaluate a different operation by mapping where calls or repetitive work create friction, what should be automated, what systems need to connect, and where people should stay involved.
YOUR WORKFLOW
Don’t see your exact workflow?
Industry labels are useful, but they do not define what Addie can or cannot do. Show us where calls and repetitive work create friction and we’ll map what should be automated, connected, or handed to a person.